Oops Program

Oops Program

Spilled red wine on white background.

Oops. Spilled wine? No worries. We will get that.

Yes, we have all been involved in one or two “Oops” moments. Whether it was you spilling or the one being spilled on, we have all been there.  While it certainly isn’t any fun, it can happen to the best of servers.

You and your team make it a priority to treat guests with the utmost care.   Mostly, these events happen without a hitch.  However, the most skilled server can have a spill.  For instance, a little sauce lands on a client’s tie.

Besides apologizing and perhaps offering a complimentary dessert, why not be able to offer actual assistance to remedy the situation?   Wouldn’t that make a truly lasting impression?  Along with a heartfelt apology, let’s make things right.  This is where we come in.

Allow us to introduce you to Bergen Linen’s Oops Program.  If interested, we can provide you with special gift cards.  These professional offers treat your customer’s garment to the finest couture care through our sister company, Hallak Cleaners.  For over fifty years, the couture dry cleaner has been caring for New York and New Jersey’s finest wardrobes.  Therefore, you know your customers are in the best of hands.

Whether it is a pair of Dockers or a leather jacket, their items will be handled with care.  This special gift card shows your client you are willing to go that extra mile.  In addition, your server will feel better with this type of resolution as well.

Behind the scenes, your restaurant will then be billed for the services at a professional courtesy rate.  Furthermore, there is no enrollment or any other surprise fees in connection with this program.  Email info@bergenlinen.com or call (800)  789-8115 to speak with a Bergen Linen team member today.

Let’s not forget about your teams. Throughout the day, they will have countless spills. While they are not eligible for ‘Oops’, we can assist you in keeping them looking and feeling their very best. Learn more about our Uniform sales and rental options.

YOU HAVE ONE CHANCE TO MAKE A FIRST IMPRESSION

BERGEN LINEN GUARANTEES IT WILL BE YOUR BEST ONE YET.