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Restaurant Patio Ideas

Outdoor dining has become increasingly popular, and restaurants are finding creative ways to enhance their outdoor spaces such as sidewalk seating and previously unexplored rooftop patios. (During the pandemic, many outdoor dining laws arose to help out our industry friends – and many are now in place permanently.) Let’s take advantage of those warmer months and offer the neighborhood a comfortable atmosphere- just outdoors.

With the right patio ideas, restaurant owners can create a welcoming and attractive outdoor experience for customers. Whether it’s a rooftop terrace, a garden patio, or a sidewalk cafe, there are countless options to transform an outdoor space into a charming dining area.

Business owners can add unique features to make their outdoor seating stand out, such as fire pits, water features, or even outdoor heaters for colder nights. (Our area’s warmer months tend to leave us uncertain as what to expect day-to-day.) When considering an outside space, keep the local climate and weather conditions in mind. You may wish to also include umbrellas, a pergola, or full screened in enclosure.

Before spending any money, there are a few factors to consider.

Preparing for Outdoor Patios

As restaurants look to expand their seating options and enhance the overall dining experience, creating a comfortable atmosphere outside has become a popular strategy. Before embarking on the journey of designing a restaurant patio, there are several crucial considerations that need to be addressed. From legal regulations to the layout and ambiance, careful planning is essential to ensure the success of the outdoor dining area.

Laws and Regulations

Before breaking ground on a restaurant patio, it’s imperative to thoroughly research and understand the local laws and regulations governing outdoor spaces such as noise ordinances. Zoning laws, building codes, and permits may vary depending on the location, and failure to comply with these regulations can result in costly fines or even closure! Be sure to consult with city officials, design team, and a legal expert to help navigate the process. (And always follow all permit rules and proper construction.)

Determine the Space

Thinking of a restaurant patio design?

Here are a few things to consider:

  • Outdoor friendly menu options?
  • Ease of flow between kitchen and patio?
  • Investing in quality restaurant patio furniture?
  • Target demographic for new space?
  • Legal and available square footage?
  • Proper number of staff for two areas?
  • Ways to entice foot traffic?
  • Provide additional parking?
  • Enclosure to help take you into colder months?
  • Casual dining or something a bit more intimate?

For casual restaurants, a spacious patio with communal seating and a relaxed ambiance may be ideal. Upscale establishments may opt for a more intimate setting with private dining alcoves or secluded garden areas. (Sounds lovely, right?)

Warmer months call for umbrellas, heating lamps and retractable awnings should definitely be a consideration. (An “all-weather patio” may not be ideal concept for our New York and New Jersey area.)These added features will keep your patio space open during possible inclement weather and have a longer season.

Restaurant Patio Design Ideas

Even depending on your available space, there are plenty of outdoor dining possibilities. Whether opting for a fully open layout to capitalize on scenic views or a screened-in space to provide protection from insects, each option presents its own set of advantages and considerations.

Once you’ve determined the outdoor space, consulted with the right parties, and decided on your structure, it’s time to discuss THE VISION! Sure, you can simply place outdoor tables and chairs. Or you can create a moment. For many establishments, it is important that the outdoor areas feel connected to your brand and indoor seating area.

Let’s discuss your linen and uniform rental needs today.

Restaurant Patio Ideas

Tropical Vibes

 Transforming your patio into a tropical paradise for diners. Transport guests to a blissful vacation destination by infusing the outdoor dining space with vibrant colors, lush greenery, and exotic elements. (The decor should align well with menu items.)

  1. Tropical Foliage: Think lush, tropical plants such as palm trees, ferns, banana plants, and colorful flower arrangements. (Before investing in any plants or trees, consult the professionals.)
  2. Bamboo Accents: Add bamboo elements like bamboo floors, privacy fencing, furniture, or light fixtures. 
  3. Bright Colors: Embrace vibrant colors like turquoise, coral, yellow, and lime green. Add a pop of color in throw pillows, table linens, and umbrellas.
  4. Tiki Bar: Go big! Install a tiki bar adorned with thatched roofing.  For a more luxury feel, you may want to opt for a more subtle patio bar set-up. Of course, don’t forget the tropical-inspired cocktails!
  5. Island Music: Let’s set the mood with a curated playlist featuring upbeat reggae, calypso, or steel drum music.  Weekend nights? Try a local live band.

 Make It a Mood

Creating a romantic and intimate atmosphere in your outdoors space. A more neutral or subtle color scheme works best for this type of environment. Warmer months are the ideal time for romantic nights out on the town.

  1. Private Dining Sections: Designate small, secluded areas where couples can enjoy an intimate seating featuring your delicious food. Utilize lush greenery, draping curtains, or decorative partitions to create that sense of exclusivity and privacy.
  2. Soft Lighting: Soft, ambient lighting such as fairy lights, candles, or lanterns create such a warm and romantic atmosphere. As you already know, dim lighting not only adds to the intimacy of the space but also enhances the beauty of the outdoor setting.
  3. Cozy Seating: If you have an enclosed section, provide cozy seating such as plush cushions, upholstered chairs, or loveseats. Consider adding throw blankets or faux fur rugs for added coziness during cooler evenings. (Ideal for a luxury lounge vibe.)
  4. Live Music: Live acoustic music such as a piano or live guitarist serenading guests is a perfect addition to your romantic space.
  5. Fire Pits: Fire pits and patio heaters provide warmth and ambiance. Of course, be sure to take all safety precautions. Drinks and fire can be tricky.

Family Friendly Restaurant Patio Ideas

If your restaurant’s target audience is families, then you’ll want to create a fun, casual space.

  1. Spacious Seating: Provide ample seating options to handle small and larger family parties. Patio furniture needs to be versatile and easy-to-move around. Even though this is a casual outdoor area, space out tables to accommodate louder tables, strollers, etc. Highchairs and booster seats should be readily available.
  2. Play Areas: Have the space? Consider play areas where children can safely play. This can include playground equipment, interactive games, or designated areas for drawing and coloring.
  3. Pops of Color:  Choose vibrant colors, playful patterns, and whimsical decor elements that appeal to children or anyone looking for a little joy! Bright restaurant tablecloths, bold colored chairs, and other fun decor can really make the theme.
  4. Family-Friendly Events: Once you are all set up, you should consider hosting family-friendly events and activities. Themed nights, movie screenings, live music, and storytelling sessions all make great possible outings. And they are also great for your community.

 A Fun Communal Area

A communal space, reminiscent of a lively biergarten, fosters a sense of community and brings people together for fun and libations. (One of our favorite restaurant patio ideas!)

  1. Strategic Seating: Arrange long communal tables and bench seating. This encourages guests to sit together and socialize in looser style seating arrangements.
  2. Outdoor Bar: A large, central outdoor bar also allows guests to gather. People can sit on stools or gather around. Perfect for live entertainment and sporting event viewings.
  3. Outdoor Games: Create an outdoor game and activity area; it should be somewhat set away from dining tables.  Lawn games such as cornhole, giant Jenga, and bocce is perfect for this audience.
  4. Community Events: Host regular community events such as beer tastings, themed parties, or seasonal celebrations bringing locals together.  Where this delicious food and flowing drinks, people will gather.

Request a quote.

Best Use of a Small Space

Limited space? You can still create a charming and inviting atmosphere by maximizing every feet of dining area.  With a little creativity, you’re sure to find the perfect solution for those warmer months.

  1. Optimize Seating Arrangements: Choose space-saving furniture such as bistro tables or built-in benches that can be easily rearranged to accommodate varying group sizes. Utilize vertical space by incorporating bar-height tables or wall-mounted seating to maximize seating capacity without overcrowding.
  2. Multi-Purpose Design: Design the outdoor dining area to serve multiple functions and make it as versatile as possible. Flexibility is key to making the most of limited space. Smartly designed but still offers a comfortable dining experience.
  3. Foldable Features: Foldable or collapsible elements such as awnings, umbrellas, or privacy screens can be easily adjusted based on weather conditions or privacy preferences. 
  4. Streamlined Decor: Keep decor elements minimalistic and streamlined to avoid cluttering the space.  Warmer weather also tends to bring in harsher weather so you’ll be thankful you kept it minimal!

Dog-friendly Dining

If your neighborhood is very dog-friendly, consider a spot for fur baby-loving families. Many restaurants have strict policies against allowing pets. And yet, there are plenty of diners who would love the opportunity to have a favorite go-to spot that allows the whole family.

A key aspect of designing a dog-friendly restaurant is to create a patio area where dogs can comfortably relax and socialize with their owners. The patio should be spacious enough to accommodate both dogs and owners without feeling overcrowded. Additionally, each table should be strategically placed to ensure there is enough distance between dogs to prevent any potential conflicts.

Provide water bowls throughout the patio area. Many dog-friendly establishments offer special treats because dogs like delicious food too! Also, be sure to create a shaded areas with umbrellas or awnings allowing both all patrons to escape the sun. All dogs need proper access to a ‘bathroom’. Do not forget assigning a small, designated area with artificial grass or spot; this should include complimentary disposable waste bags and trash bin.

Make the Most of Your Patio

If you have a restaurant space and are looking to scale without moving, adding an outdoor space is an ideal answer. Of course, you have to follow your local and state laws, regulations, etc. With the right plan in place, you can truly maximize profitability.

Your patio should be an extension of your restaurant’s brand. Compliment or mirror your indoor dining space to stay cohesive. However, offering a special patio or seasonal menu is a great way to bring in new diners. Consider mixing in some seasonal dishes or refreshing beverages that scream ‘summer’. Craft cocktails, light salads, or grilled options are all great choices. Be sure to promote your patio menu through social media platforms (and any other marketing tool you prefer), influencer marketing, website updates, and table advertising to increase awareness.

Maximizing the profitability of your patio requires some creativity and attention to detail. Let’s revisit the key points:

  • Create an inviting atmosphere.
  • Utilize effective signage and advertising.
  • Offer a specialized or seasonal menu items.
  • Consider accessibility seating and movement.
  • Provide outdoor heating and weather protection.

Enjoy the rewards of your hard work!  We hope you enjoyed all the restaurant patio ideas provided. Ask for a quote today.

Bergen Linen Indoor and Outdoor Offerings

We offer tablecloths, uniforms, and other kitchen linen essentials to the New Jersey and New York Metro area. Our team is here to learn about what your establishment needs and find the best way to service your team. 

When you choose Bergen Linen, you choose reliable and consistent service. Even if you still are under contract, take a few minutes to speak with one of our representatives. They can provide pointers on how to transition and answer other question you may have. At Bergen Linen, we never want a client to feel ‘trapped’. It’s why all of our agreements are transparent. There are no hidden fees or surprises.

What Does a Chef Wear?

Whether you are a casual or formal establishment, presentation is everything. From your dishes to the ambiance of the dining area, every detail plays a crucial role. However, one aspect that often goes unnoticed but is vital to the overall image of a professional chef is their attire.

Experienced chefs don’t just wear any uniform; their clothing is a reflection of their professionalism and commitment to their culinary craft. And the traditional uniform is much more than a white jacket. It is a dignified uniform that makes a statement about one’s skillset AND also performs quite well in a hot kitchen.

Quick History of Chef Wear

The history of  traditional chef wear is a fascinating journey that reflects the evolution of culinary arts and professional kitchens – and hasn’t evolved too much over time. Even today’s modern chefs wear variations of what ended up being a timeless uniform.

Often, the iconic white chef coat (with white buttons) is attributed to legendary French chef, Chef Marie-Antoine Carême; this kitchen fashion staple emerged as a symbol of prestige and cleanliness.

Carême introduced the concept of the white double-breasted jacket to signify the chef’s authority and commitment to maintaining a pristine kitchen. Over the years, this distinctive attire became synonymous with chef clothing, not only for its aesthetic appeal but also for its practical features. The high collar and long sleeves were designed to provide additional protection against kitchen hazards (e.g. arm burns, sharp objects), while the white color symbolized hygiene.

Today, chef uniforms continue to blend tradition with modernity, adapting to the ever-changing demands of the culinary world (and their unique busy kitchen) while preserving their historical legacy.

A Look at the Kitchen Team

In a restaurant or venue’s bustling commercial kitchen, you’ve got a whole cast of characters making the magic happen. Think (hopefully!) a less dramatic version of The Bear. When thinking of a kitchen staff, the number of team players (and type) is dependent on the size of the kitchen itself AND the establishment’s needs.

Casual Restaurant

Casual dining is often your go-to spot for comfort food and easy vibes with a kitchen crew focused on efficiency and approachability. Chefs sport comfortable and practical uniforms, maybe with a dash of personal flair. Professional cooks hustle to plate up tasty bites, while prep cooks keep the ingredients flowing seamlessly. Depending on your budget, prep cooks may simply wear white clothing as a sense of unity.Even a casual setting can benefit from a linen rental provider by taking away one to-do for the team to handle. (Bergen Linen also offers bar mops, floor mats, aprons, and more.)

Semi-Formal Restaurant

Semi-formal restaurants bring a touch of sophistication to the table. Here, chefs and kitchen staff often rock a more polished look. The head chef might flaunt a classic double-breasted coat, and sous chefs tend to follow suit. The kitchen team maintains a balance between professional appearance and functionality, with aprons and chef pants that marry professionalism with practicality. 

Formal Restaurant

When it comes to formal dining, precision and presentation are even more paramount. Head chefs take the stage in impeccably tailored chef coats, signaling authority and expertise. (And at times, they may have a separate jacket should they need to greet special guests or some other out-of-the-kitchen appearance.) Sous chefs and the rest of the kitchen brigade follow suit with refined attire. Precision-cut aprons and spotless chef pants contribute to the overall aura of culinary excellence. .

Event Venues

For chefs and kitchen staff working in event spaces, adaptability is the name of the game. The attire here strikes a balance between functionality and a touch of flair. Head chefs might wear outfits that reflect the event’s theme, while the rest of the team dons stylish yet practical uniforms. Caterers and venues spaces require a different linen rental service because of the nature of their business. Bergen Linen works with restaurants, catering companies, event planners, venues, and more.

Types of Chef Wear

  1. The Classic Chef’s Coat: The cornerstone of a chef’s wardrobe is undoubtedly the classic white double-breasted chef’s coat. It’s iconic – and certainly makes a statement. This uniform piece not only signifies cleanliness but also serves a practical purpose. The double-breasted design allows chefs to hide stains by simply flipping the coat to the other side. From the linen rental company’s viewpoint, providing chefs with crisp, well-maintained coats is crucial to maintaining a polished and hygienic appearance in the kitchen.
  2. Functional Chef Pants: Chef pants are designed with functionality in mind. They are typically loose-fitting to provide comfort during long hours in the kitchen. Often, you will find checkered pants that are not just a style choice; it helps conceal spills and stains. 
  3. Aprons for Protection: Aprons are a chef’s shield against spills and splatters. Whether it’s a bib apron for full coverage or a waist apron for more freedom of movement, these garments protect the chef’s uniform from the inevitable mess that comes with cooking. Ask about our bistro apron and other options today.
  4. Headgear – The Chef’s Crown: The classic toque blanche, or chef’s hat, is more than just a symbol of authority; it serves a practical purpose as well. Did you know the tall hat is designed to keep hair out of the chef’s face and prevent it from falling into the food? 

Another important part of a kitchen’s team wardrobe are their comfortable and slip-resistant footwear. In fact, the slip-resistant footwear is mandatory for safety purposes. To help aid in safety, your kitchen may also want to revisit your floor mat situation.

Professional Chef Wear Service

Improper frequent washing may leave your chef uniforms looking a little dingy. For proper care of a white coat, leave it to the professionals that have industry-approved stain removing processes. Our expertise ensures long-lasting chef coats and pants are delivered guest-ready regularly. So trust in a professional laundry service today! (Bergen Linen also offers custom embroidery options.)

Let’s Talk Today!

The Beauty of a Bistro Napkin

A bistro napkin is a great alternative to a solid. While it may be a simple stripe, it definitely adds a little something. Not that we think there is anything ordinary about linen napkins, but we’re probably a little biased.
 
Interested in elevating your restaurant’s linens? Request a quote for premium quality table linens, uniforms, event linen rentals, and more. (Our event linens are available in neutrals, pastels, and vibrant colors.)
 
 

Why Choose a Bistro Napkin?

There are many reasons some restaurants choose bistro napkins over solid color napkins. 

  1. Classic Elegance: Bistro napkins, especially in classic white, exude a timeless and elegant appeal. Upscale restaurants, formal dining, and even more casual cafes choose the understated sophistication of white bistro napkins to add a touch of elegance. Often, you will see a royal blue stripe. However, there are options so give us a call today at (800 789-8115.

  2. Versatility: Bistro cloth napkins in neutral colors, such as white or ivory, are versatile and can complement a wide range of table settings and decor. This versatility allows restaurants to use the same  cloth dinner napkins for various occasions without the need to frequently change linens to match different color schemes.

  3. Ease of Laundering: White or light-colored table napkins are generally easier to maintain and launder, as they can withstand more frequent washing without showing signs of fading or wear. Machine washable linens is a practical aspect is crucial for restaurants that experience high customer turnover and need to consistently present clean and well-maintained table settings. Plus, reusable napkins are better for the environment including a restaurant’s carbon footprint.

Full Service Linen Services

Have you considered striped napkins for your placesettings? A Bergen Linen team member would be happy to stop by your establishment to review your options including colored napkins for any catered events. And please put away those disposable napkins. Welcome your guests with nice linen napkins.

In addition to bistro napkins, Bergen Linen also offers the following:

  • Polyester napkins and table linens
  • Party linen rentals
  • Floor mats
  • Waitstaff and back-of-house kitchen aprons
  • Kitchen towels and bar mops
  • Uniforms and chef wear

We are a family-owned and operated full service linen provider located in Bergen County. Our team offers pick-up and delivery service in the New York and New Jersey area. Bergen Linen prides itself in excellent quality, passionate customer care, and reliable customer service.

Request a quote for bistro stripe linen napkins and any other table linens today.

Linen Rental Inspection: Inside A Commercial Linen Laundry Service

Welcome to the heart of our commercial laundry service. Clean linens don’t just happen. Behind-the-scenes, there is innovative equipment and hard-working team members making sure loads of laundry turn into guest-ready table linens.

Like any large-scale commercial dry cleaning company, there is a lot of technology that goes behind the actual cleaning and pressing. In addition, Bergen Linen utilizes RFID tags that allow us to keep real-time inventory; these tracking tags also work for our clients’ advantage as well. Restaurant table linens, uniforms, and other linens are tracked to avoid replacement and late fees. When it comes to our industrial laundry services, our goal is to provide a quality service that your team feels good about. 

Below, you can take a closer look at our linen inspection process. And request a quote on quality linen services today. Complimentary pickup and delivery is available in some areas.

Go Behind the Scenes of a Commercial Linen Laundry Service

Ever wondered what goes on behind the scenes at Bergen Linen? Well, today, we’re pulling back the curtain to share a glimpse of our meticulous linen inspection process. We believe that a successful dining experience starts with well cared for linens – and of course, the meal!

1.Cleanliness is King

Prior to linens leaving our facility, we carefully examine each piece for deep stains, spots, and other difficult issues. Our experienced team is trained to identify even the most stubborn marks found in dirty linens. Commercial clients rely on our linen and uniform care to properly represent their brand (and establishment).

2. Fabric Integrity

Durability matters, especially when linens are used repeatedly. We inspect for loose threads, fraying, holes or tears. Our goal is to provide clean, stain-free linens that do not look or feel as if they’re one wash away from retirement. While high-quality linens take a lot of work to care for, we protect in our investment – whether it’s our linens or customer-owned goods.

3. Presentation and Folding

The way linens are presented matters too. We take pride in our linens looking their best when they arrive at your door. Each team member is trained to provide that level of linen care including the hand folding and packaging linens with care to ensure they are ready for immediate use.

4. Quality Assurance Team

Behind the scenes, our dedicated quality assurance team conducts a final check to ensure each linen meets our high standards. They are the guardians of our commitment to excellence, making sure nothing less than the best leaves our facility.

Restaurants, country clubs, health clubs, and other commercial facilities rely on Bergen Linen’s delivery service. Cleaning of uniforms and commercial linen services are our only priority.  Trust in our team of experienced cleaning specialists.

From the careful inspection  of dirty linens to the rigorous laundering process, each step is a testament to our unwavering commitment to quality and excellence. As we strive to provide you with high-quality linens that not only meet but exceed your expectations, rest assured that our dedication to craftsmanship and attention to detail remain at the forefront of everything we do.

Request a quote for our delivery laundry service by emailing or reaching out directly.

Restaurant Trends

Wondering what the next restaurant trends are?

Even if you aren’t one for trends, it is important to have an idea of what your competitors are reading about (and what new things they may be implementing). In the ever-evolving world of restaurant experiences, the concept of dining extends far beyond the plate. The trends shaping the restaurant industry today encompass a diverse range of elements.

Why Restaurant Trends are Important

Perhaps you’re not one for trends. It’s still important to stay attuned to evolving trends; these are not merely a matter of aesthetics but rather a strategic necessity for owners and managers. The dynamics of the dining landscape are ever-shifting, influenced by evolving consumer preferences, societal changes, and advancements in technology.

Recognizing and embracing these trends is crucial for the food and beverage industry to maintain relevance, attract and retain customers, and ultimately, ensure the long-term success. From the ambiance and menu offerings to service styles and staff uniforms, each element contributes to the overall guest experience.

By staying abreast of the latest trends, owners and managers can make informed decisions, tailor their offerings to meet customer expectations, and position their establishments as innovative leaders in the culinary landscape. For example, you may have already noticed that your guests are interested in craft cocktails and healthier eats. And for the most part, they are eating local and like having a go-to spot. With each year, restaurant owners and caterers learn from their customers and from each other.

What’s New in Restaurant Aesthetics

As restaurant business operators already know, trends are continuously shaping the ambiance and aesthetic appeal of dining areas. Current restaurant industry trends still reflect natural and earthy color palettes, where muted tones and organic textures create a warm and inviting atmosphere. Earthy greens, calming blues, and warm neutrals continue to popularity, fostering a sense of connection to nature that resonates with modern diners. For something more dramatic, black and navy add a touch of modern. Alongside colors, textures play a pivotal role in creating a tactile and visually engaging environment. The integration of raw materials such as wood, stone, and textured fabrics adds depth and character to the dining space, enhancing the overall sensory experience for patrons.

Restaurant furniture plays a crucial role in setting the tone for the dining area. The trend toward eclectic and diverse seating arrangements is gaining momentum, with a mix of chairs, benches, and even lounge-style seating contributing to a more dynamic and casual atmosphere. The days of uniform seating arrangements are giving way to a more personalized and curated approach, where each piece of furniture tells a unique story. The choice of chairs and tables is not just functional but also an extension of the restaurant’s brand identity. Sleek and minimalist designs, paired with natural materials, are in vogue, reflecting a preference for simplicity and elegance. Overall, these trends in the dining area underscore the importance of creating a visually striking and comfortable space that resonates with the evolving preferences of today’s diverse and design-conscious clientele. Table linens in both neutrals and preferred colors are available to add that special touch. We’d be happy to provide a complimentary quote.

Revisit the Uncomfortable World of Tipping

Recently, tipping trends have undergone significant shifts, prompting reflection and adaptation among both diners and establishments. The movement towards fair wages and equitable compensation has sparked discussions about alternative models to traditional tipping.

One option some restaurants are experimenting with is service-inclusive pricing; food prices are adjusted to encompass fair wages for staff, eliminating the need for patrons to calculate tips. This approach aims to ensure that all team members, from servers to kitchen staff, receive a consistent and livable income. And well-deserved. The move towards no-tipping policies is not only a response to wage disparities but also a means of fostering a more collaborative and supportive environment within the restaurant.

With so much talk about tipping and fair wages in the news, there comes a growing trend of transparency and communication between restaurant and patron. Restaurants are increasingly providing clear information to customers about how tips are distributed among staff including if there is a service charge included in the bill. This transparency not only builds trust with patrons but also highlights the commitment of establishments to fair compensation practices.

As tipping norms continue to evolve, restaurants are navigating a delicate balance between ensuring fair wages for their staff and maintaining guest comfort. The ongoing dialogue around tipping trends reflects a broader societal shift towards recognizing and addressing income inequality within the hospitality industry. Improving business conditions for your team helps everyone.

Trending Restaurant Menu Items

The future of restaurant menus is poised for a transformative journey. If we are speaking literally about menus, it is important to note the integration of technology to enhance menu accessibility and customization. Digital menus, accessible via QR codes or tablets, allow patrons to interact with dynamic content, view images of dishes, and receive real-time updates on specials or seasonal offerings. Beyond the touch screen, some innovative dining experiences are exploring augmented reality (AR) applications; this provides immersive experiences where diners can virtually preview dishes or even see interactive details about ingredients and preparation methods.

The future of restaurant food trends is embracing plant-based dishes and transparency. From classy establishments to fast-casual restaurants, are adding options or creating specialty plant-based menus. Menus are becoming more conscientious about sourcing, highlighting locally sourced and seasonal ingredients, and emphasizing sustainable practices. The plant-based movement is also leaving an indelible mark on menus, with an increasing array of innovative and delicious plant-centric dishes. The focus is shifting towards promoting a healthier and more environmentally conscious dining experience. As consumers become more health-conscious and eco-aware, restaurant menus are evolving to align with these values. This also includes ways to reduce food waste. In doing so, you can still offer a diverse and thoughtful array of options that cater to varying dietary preferences and ethical considerations.

Consider a Ghost Kitchen

Ghost kitchens, also known as virtual kitchens or cloud kitchens, have emerged as a prominent trend in the F&B world. With a focus on food for delivery and pick-up orders, this type of kitchen space eliminates the need for a traditional full-service establishment. The no dining floor business model is gaining popularity due to its cost-effectiveness and efficiency; it allows food producers to focus solely on their culinary offerings without the overhead of a physical storefront.

Often, these ghost kitchens host multiple brands under one roof. Restaurateurs experiment with diverse cuisines and concepts, responding to the demand for variety in the online food delivery market. The agility of the ghost kitchen model also allows for strategic partnerships and collaborations.

Popular Restaurant Trends in Technology

Technology integrations allow for streamlining in the order process, interactive menus, and more. Restaurants are leveraging technology to create seamless and user-friendly interactions. Mobile apps and online platforms enable customers to place orders, make reservations, and even customize their dining experience from the convenience of their smartphones. Moreover, the adoption of contactless payment systems and digital menus not only caters to the current demand for health and safety measures but also adds a layer of convenience for both customers and staff.

Caterers, too, are embracing technology to elevate their services. Online catering platforms and apps simplify the catering booking process, allowing clients to explore menu options, customize orders, and manage event details with ease. Virtual tastings, conducted through video conferencing, enable caterers to showcase their offerings and collaborate with clients remotely. Additionally, event planning software and management tools aid caterers in organizing and executing seamless events, from tracking RSVPs to managing inventory and logistics.

Focus for Restaurants and Their Sustainable Practices

Sustainable practices in the restaurant industry have evolved from being a niche trend to a fundamental ethos. In fact, these practices have shaped the way many establishments operate. One prominent trend is the emphasis on locally sourced and seasonally inspired menus. While innovative dishes (featuring global ingredients) are still loved, restaurants are forging partnerships with local farmers and producers. By doing so, independent restaurants are able to reduce their carbon footprint and support other local businesses. By prioritizing seasonal ingredients, chefs can showcase the freshest produce to create delicious meals. Conscious consumers often gravitate to a head chef or restaurant that focuses on sustainability.

Along with health benefits, a farm-to-table approach not only appeals to eco-conscious diners but also fosters a stronger connection between the restaurant and its community. Local sourcing also offers an opportunity to reduce food costs since you can sometimes remove the need for costly food delivery companies. There are many additional sustainable practices that you may be interested in implementing.

  • Chefs finding creative ways to utilize every part of an ingredient (thus minimizing waste)
  • Growing movement of restaurant chains reducing single-use plastics and eco-friendly packaging
  • Implementing recycling and composting programs to divert organic waste from landfills

These practices are not just trends; they represent a fundamental shift towards a more environmentally conscious and responsible future for the restaurant industry.

What Restaurant Trends Will You Be Trying

From embracing sustainable practices and innovative technology to redefining dining spaces and tipping norms, the ever-changing trends are shaping the very essence of dining. By understanding and adapting to these trends, restaurant owners and managers can foster an environment that not only meets but exceeds guests’ expectations. How can Bergen Linen help you improve your customer experience? Request a complimentary quote today.

The Future of Customer Service in the Restaurant Industry

At this time of the year, we start to think about the new year – and this also means the future of customer service.

In the ever-evolving landscape of the food and beverage industry, customer service stands as the cornerstone of your success. From the integration of cutting-edge technologies to cater to the modern diner’s evolving preferences to a deepened commitment to sustainability and social responsibility, let’s take a look at the different customer service areas that can be evaluated (and possibly improved).

Restaurant Customer Service Trends

  1. Embracing Technology

When it comes to the future of customer service , it is undeniably intertwined with technology. From online reservations and digital menus to contactless payment options, restaurants are leveraging tech solutions to enhance the overall dining experience.

Automated reservation systems (i.e. OpenTable), mobile apps, and smart ordering platforms (i.e. Toast) empower your guests with convenience. At the same time, these types of technology allow your team to streamline operations and focus on delivering exceptional service. For anyone that has worked the front of a restaurant, you are definitely going to appreciate the reduced reservation calls and ease in scheduling.

  1. Personalization Beyond the Plate

Once your guests are in the door, the customer service really begins. And it goes beyond the mere act of serving meals. Personalization will become a guiding principle. With a few extra steps, restaurant owners and managers leverage data analytics to understand their patrons on a deeper level.

From guests’ favorite dishes to preferred seating arrangements, anticipating and meeting individual preferences will be the new standard. As a sometimes restaurant guest yourself, imagine a dining experience where the ambiance, menu suggestions, and even the music are tailored.

  1. Sustainability and Social Responsibility

Today’s diners are very conscientious about their meal options – and will only continue to be more mindful of their culinary options. Along with more sustainable grocery options, they also thinking about the restaurants they visit. With so many establishments around (especially in our area!), it is important to understand the landscape. What are other venues doing? Are they showcasing their sustainable options, their social responsibility, etc.?

From eco-friendly packaging to locally sourced ingredients, discover new ways to engage in practices that align with your environmental and ethical values.  Then, provide transparent communication about your sustainable initiatives; the messaging will not only resonate with patrons but also contribute to a positive and responsible brand image.

  1. Customer Satisfaction and Instant Resolution

In any industry, feedback is welcome. Unfortunately, it can also be stressful. One misunderstanding, one undercooked plate….and there it is – a dreaded, less than stellar customer experience review. And while you do your best to make things ‘right’, it is understandable why a diner may want to share their honest experience with others.

Between social media and technology, restaurant-goers have an even louder voice, thanks to the integration of real-time feedback mechanisms. Restaurants should leverage technology to collect instant feedback. This allows them to address concerns promptly and enhance the overall dining experience. Two-way communication not only fosters a sense of transparency but also enables restaurants to continuously evolve based on direct input from their patrons.

Your Customer Service Team

When implementing any customer service updates, it is important that these changes are properly communicated with your entire team. If possible, try to hold a department meeting to discuss these changes. Smaller groups tend to foster a  more relaxed atmosphere so your team members feel open to asking questions.

Through these discussions, it is important to remind everyone that we are a client-facing industry  – and that the customer always knows best. On a stressful day, it can be easy to lose sight of the main goal. However, your team wins as a team.

Positivity starts from the top. Owners and managers that treat both their employees and diners with respect truly reflect a positive environment. And with the right team, you should expect less employee turnover.  After all, it is hard to leave a place where you love what you do and who you work with. People like seeing other people being treated well; it really resonates -especially with other team members. Ideally, employees would like to work with a team they can be proud of. Is it time to revisit your team communication?

 Future of Customer Service 

The future of customer service in the restaurant industry is exciting! By embracing technology, prioritizing personalization, championing sustainability, fostering real-time feedback, and improving the customer journey, restaurants can elevate their service standards.

As we navigate this transformative era, one thing remains certain: the heart of exceptional dining experiences will always be the commitment to delight, surprise, and exceeding customer expectations for every guest that walks through the door. Bergen Linen looks forward to supporting you through your next chapter.

Request a quote today.