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Restaurant Trends

Wondering what the next restaurant trends are?

Even if you aren’t one for trends, it is important to have an idea of what your competitors are reading about (and what new things they may be implementing). In the ever-evolving world of restaurant experiences, the concept of dining extends far beyond the plate. The trends shaping the restaurant industry today encompass a diverse range of elements.

Why Restaurant Trends are Important

Perhaps you’re not one for trends. It’s still important to stay attuned to evolving trends; these are not merely a matter of aesthetics but rather a strategic necessity for owners and managers. The dynamics of the dining landscape are ever-shifting, influenced by evolving consumer preferences, societal changes, and advancements in technology.

Recognizing and embracing these trends is crucial for the food and beverage industry to maintain relevance, attract and retain customers, and ultimately, ensure the long-term success. From the ambiance and menu offerings to service styles and staff uniforms, each element contributes to the overall guest experience.

By staying abreast of the latest trends, owners and managers can make informed decisions, tailor their offerings to meet customer expectations, and position their establishments as innovative leaders in the culinary landscape. For example, you may have already noticed that your guests are interested in craft cocktails and healthier eats. And for the most part, they are eating local and like having a go-to spot. With each year, restaurant owners and caterers learn from their customers and from each other.

What’s New in Restaurant Aesthetics

As restaurant business operators already know, trends are continuously shaping the ambiance and aesthetic appeal of dining areas. Current restaurant industry trends still reflect natural and earthy color palettes, where muted tones and organic textures create a warm and inviting atmosphere. Earthy greens, calming blues, and warm neutrals continue to popularity, fostering a sense of connection to nature that resonates with modern diners. For something more dramatic, black and navy add a touch of modern. Alongside colors, textures play a pivotal role in creating a tactile and visually engaging environment. The integration of raw materials such as wood, stone, and textured fabrics adds depth and character to the dining space, enhancing the overall sensory experience for patrons.

Restaurant furniture plays a crucial role in setting the tone for the dining area. The trend toward eclectic and diverse seating arrangements is gaining momentum, with a mix of chairs, benches, and even lounge-style seating contributing to a more dynamic and casual atmosphere. The days of uniform seating arrangements are giving way to a more personalized and curated approach, where each piece of furniture tells a unique story. The choice of chairs and tables is not just functional but also an extension of the restaurant’s brand identity. Sleek and minimalist designs, paired with natural materials, are in vogue, reflecting a preference for simplicity and elegance. Overall, these trends in the dining area underscore the importance of creating a visually striking and comfortable space that resonates with the evolving preferences of today’s diverse and design-conscious clientele. Table linens in both neutrals and preferred colors are available to add that special touch. We’d be happy to provide a complimentary quote.

Revisit the Uncomfortable World of Tipping

Recently, tipping trends have undergone significant shifts, prompting reflection and adaptation among both diners and establishments. The movement towards fair wages and equitable compensation has sparked discussions about alternative models to traditional tipping.

One option some restaurants are experimenting with is service-inclusive pricing; food prices are adjusted to encompass fair wages for staff, eliminating the need for patrons to calculate tips. This approach aims to ensure that all team members, from servers to kitchen staff, receive a consistent and livable income. And well-deserved. The move towards no-tipping policies is not only a response to wage disparities but also a means of fostering a more collaborative and supportive environment within the restaurant.

With so much talk about tipping and fair wages in the news, there comes a growing trend of transparency and communication between restaurant and patron. Restaurants are increasingly providing clear information to customers about how tips are distributed among staff including if there is a service charge included in the bill. This transparency not only builds trust with patrons but also highlights the commitment of establishments to fair compensation practices.

As tipping norms continue to evolve, restaurants are navigating a delicate balance between ensuring fair wages for their staff and maintaining guest comfort. The ongoing dialogue around tipping trends reflects a broader societal shift towards recognizing and addressing income inequality within the hospitality industry. Improving business conditions for your team helps everyone.

Trending Restaurant Menu Items

The future of restaurant menus is poised for a transformative journey. If we are speaking literally about menus, it is important to note the integration of technology to enhance menu accessibility and customization. Digital menus, accessible via QR codes or tablets, allow patrons to interact with dynamic content, view images of dishes, and receive real-time updates on specials or seasonal offerings. Beyond the touch screen, some innovative dining experiences are exploring augmented reality (AR) applications; this provides immersive experiences where diners can virtually preview dishes or even see interactive details about ingredients and preparation methods.

The future of restaurant food trends is embracing plant-based dishes and transparency. From classy establishments to fast-casual restaurants, are adding options or creating specialty plant-based menus. Menus are becoming more conscientious about sourcing, highlighting locally sourced and seasonal ingredients, and emphasizing sustainable practices. The plant-based movement is also leaving an indelible mark on menus, with an increasing array of innovative and delicious plant-centric dishes. The focus is shifting towards promoting a healthier and more environmentally conscious dining experience. As consumers become more health-conscious and eco-aware, restaurant menus are evolving to align with these values. This also includes ways to reduce food waste. In doing so, you can still offer a diverse and thoughtful array of options that cater to varying dietary preferences and ethical considerations.

Consider a Ghost Kitchen

Ghost kitchens, also known as virtual kitchens or cloud kitchens, have emerged as a prominent trend in the F&B world. With a focus on food for delivery and pick-up orders, this type of kitchen space eliminates the need for a traditional full-service establishment. The no dining floor business model is gaining popularity due to its cost-effectiveness and efficiency; it allows food producers to focus solely on their culinary offerings without the overhead of a physical storefront.

Often, these ghost kitchens host multiple brands under one roof. Restaurateurs experiment with diverse cuisines and concepts, responding to the demand for variety in the online food delivery market. The agility of the ghost kitchen model also allows for strategic partnerships and collaborations.

Popular Restaurant Trends in Technology

Technology integrations allow for streamlining in the order process, interactive menus, and more. Restaurants are leveraging technology to create seamless and user-friendly interactions. Mobile apps and online platforms enable customers to place orders, make reservations, and even customize their dining experience from the convenience of their smartphones. Moreover, the adoption of contactless payment systems and digital menus not only caters to the current demand for health and safety measures but also adds a layer of convenience for both customers and staff.

Caterers, too, are embracing technology to elevate their services. Online catering platforms and apps simplify the catering booking process, allowing clients to explore menu options, customize orders, and manage event details with ease. Virtual tastings, conducted through video conferencing, enable caterers to showcase their offerings and collaborate with clients remotely. Additionally, event planning software and management tools aid caterers in organizing and executing seamless events, from tracking RSVPs to managing inventory and logistics.

Focus for Restaurants and Their Sustainable Practices

Sustainable practices in the restaurant industry have evolved from being a niche trend to a fundamental ethos. In fact, these practices have shaped the way many establishments operate. One prominent trend is the emphasis on locally sourced and seasonally inspired menus. While innovative dishes (featuring global ingredients) are still loved, restaurants are forging partnerships with local farmers and producers. By doing so, independent restaurants are able to reduce their carbon footprint and support other local businesses. By prioritizing seasonal ingredients, chefs can showcase the freshest produce to create delicious meals. Conscious consumers often gravitate to a head chef or restaurant that focuses on sustainability.

Along with health benefits, a farm-to-table approach not only appeals to eco-conscious diners but also fosters a stronger connection between the restaurant and its community. Local sourcing also offers an opportunity to reduce food costs since you can sometimes remove the need for costly food delivery companies. There are many additional sustainable practices that you may be interested in implementing.

  • Chefs finding creative ways to utilize every part of an ingredient (thus minimizing waste)
  • Growing movement of restaurant chains reducing single-use plastics and eco-friendly packaging
  • Implementing recycling and composting programs to divert organic waste from landfills

These practices are not just trends; they represent a fundamental shift towards a more environmentally conscious and responsible future for the restaurant industry.

What Restaurant Trends Will You Be Trying

From embracing sustainable practices and innovative technology to redefining dining spaces and tipping norms, the ever-changing trends are shaping the very essence of dining. By understanding and adapting to these trends, restaurant owners and managers can foster an environment that not only meets but exceeds guests’ expectations. How can Bergen Linen help you improve your customer experience? Request a complimentary quote today.

The Future of Customer Service in the Restaurant Industry

At this time of the year, we start to think about the new year – and this also means the future of customer service.

In the ever-evolving landscape of the food and beverage industry, customer service stands as the cornerstone of your success. From the integration of cutting-edge technologies to cater to the modern diner’s evolving preferences to a deepened commitment to sustainability and social responsibility, let’s take a look at the different customer service areas that can be evaluated (and possibly improved).

Restaurant Customer Service Trends

  1. Embracing Technology

When it comes to the future of customer service , it is undeniably intertwined with technology. From online reservations and digital menus to contactless payment options, restaurants are leveraging tech solutions to enhance the overall dining experience.

Automated reservation systems (i.e. OpenTable), mobile apps, and smart ordering platforms (i.e. Toast) empower your guests with convenience. At the same time, these types of technology allow your team to streamline operations and focus on delivering exceptional service. For anyone that has worked the front of a restaurant, you are definitely going to appreciate the reduced reservation calls and ease in scheduling.

  1. Personalization Beyond the Plate

Once your guests are in the door, the customer service really begins. And it goes beyond the mere act of serving meals. Personalization will become a guiding principle. With a few extra steps, restaurant owners and managers leverage data analytics to understand their patrons on a deeper level.

From guests’ favorite dishes to preferred seating arrangements, anticipating and meeting individual preferences will be the new standard. As a sometimes restaurant guest yourself, imagine a dining experience where the ambiance, menu suggestions, and even the music are tailored.

  1. Sustainability and Social Responsibility

Today’s diners are very conscientious about their meal options – and will only continue to be more mindful of their culinary options. Along with more sustainable grocery options, they also thinking about the restaurants they visit. With so many establishments around (especially in our area!), it is important to understand the landscape. What are other venues doing? Are they showcasing their sustainable options, their social responsibility, etc.?

From eco-friendly packaging to locally sourced ingredients, discover new ways to engage in practices that align with your environmental and ethical values.  Then, provide transparent communication about your sustainable initiatives; the messaging will not only resonate with patrons but also contribute to a positive and responsible brand image.

  1. Customer Satisfaction and Instant Resolution

In any industry, feedback is welcome. Unfortunately, it can also be stressful. One misunderstanding, one undercooked plate….and there it is – a dreaded, less than stellar customer experience review. And while you do your best to make things ‘right’, it is understandable why a diner may want to share their honest experience with others.

Between social media and technology, restaurant-goers have an even louder voice, thanks to the integration of real-time feedback mechanisms. Restaurants should leverage technology to collect instant feedback. This allows them to address concerns promptly and enhance the overall dining experience. Two-way communication not only fosters a sense of transparency but also enables restaurants to continuously evolve based on direct input from their patrons.

Your Customer Service Team

When implementing any customer service updates, it is important that these changes are properly communicated with your entire team. If possible, try to hold a department meeting to discuss these changes. Smaller groups tend to foster a  more relaxed atmosphere so your team members feel open to asking questions.

Through these discussions, it is important to remind everyone that we are a client-facing industry  – and that the customer always knows best. On a stressful day, it can be easy to lose sight of the main goal. However, your team wins as a team.

Positivity starts from the top. Owners and managers that treat both their employees and diners with respect truly reflect a positive environment. And with the right team, you should expect less employee turnover.  After all, it is hard to leave a place where you love what you do and who you work with. People like seeing other people being treated well; it really resonates -especially with other team members. Ideally, employees would like to work with a team they can be proud of. Is it time to revisit your team communication?

 Future of Customer Service 

The future of customer service in the restaurant industry is exciting! By embracing technology, prioritizing personalization, championing sustainability, fostering real-time feedback, and improving the customer journey, restaurants can elevate their service standards.

As we navigate this transformative era, one thing remains certain: the heart of exceptional dining experiences will always be the commitment to delight, surprise, and exceeding customer expectations for every guest that walks through the door. Bergen Linen looks forward to supporting you through your next chapter.

Request a quote today.

Planning for a New Year and a New Strategy

Planning for a New Year and a New Strategy

Yes, it’s time for a new year and a new strategy. While the holidays can lead to a hectic schedule, this is actually the ideal time to start looking at what we can be doing better. It is also a good time to make sure you are happy with the vendors you are working with.

You don’t have to settle. No, it’s true.

At Bergen Linen, we listen to our prospective clients and actual customers. It’s  how we continue to be a different type of linen and uniform provider. Wonder why we’re different? Here’s the Bergen Linen difference.

Whether you are ordering a special party linen request or it’s your weekly order, you should feel confident that your linens will be delivered on time. And when they are delivered, your team does not have to inspect each item. That’s our job. Our team inspects all linens prior to being delivered to your business so you don’t have to.

Additionally, we understand that a linen provider’s efforts go being delivery quality linens and uniforms. It is also about communication, transparent billing, and simply great customer service. Your team and guests deserve the very best.

In the new year, you should start off on the best foot possible. Choose vendors who keep you in mind.  Linen services can be affordable – and worth the money. It is all in who you trust. You can trust Bergen Linen to be the best value around. Call (800) 789-8115 or email our team at info@bergenlinen.com. And don’t forget to follow us on Instagram. We love to give community friends support on social media.

How to Prep for The New Year

As if the holiday season isn’t stressful enough, you also are worrying about how to prep for the New Year.

As we make our way through the holiday season, all of us in the hospitality industry gear up for another round of events, banquets, and celebrations. In our dynamic landscape, the importance of meticulous preparation cannot be overstated.

One often overlooked aspect that significantly contributes to the overall dining experience are the linen rentals. Understandably, they are merely the backdrop for a fabulous experience. But they still matter. Of course, there are plenty of things to consider aside from your restaurant linens and uniform service.

How to Prep for the New Year

Between all the holiday hustle and bustle, this is the the ideal time to thinking about your current guest services. But the question is where to start?

Like you, we work hard throughout the year to keep our clients (YOU) happy. After all, we need you to trust that you are getting the very best experience. While linens and uniforms are different than delicious meals, the goal is the same. Keep your customers happy. So they probably are the best place to start.

Reviewing Feedback

Are you like many businesses that collect feedback throughout the year? Fortunately (and sometimes, unfortunately), Yelp and Google collect reviews for us. You or a trusted team member should regularly be checking and especially towards the end of the year.

Ask yourself the following questions:

  • Is there a common theme or themes throughout the positive reviews? Lean into what you do best. You may be surprised what actually sticks out most to your guests.
  • Is there a common theme or themes throughout the negative reviews? Take a deeper dive into any trouble areas.
  • Do the issues that need work require a long-term fix or is this something that can easily be remediated?
  • Am I ready to make some changes?

In addition to your guests, it would be great to also speak to your team. After all, their back-of-the-house concerns are most likely not going to make it to online reviews. Your team should feel comfortable sharing some feedback on what they need to be more successful. Along with being a positive discussion for your business, it’s also a great team builder.

Assessing Inventory Needs

When prepping for the New Year, a crucial step involves a thorough assessment of your inventory. This includes: linens, perishables, pantry, cleaning supplies, liquor (if applicable), silverware, place settings, and other items.

By now, you most likely have various people in charge reviewing these items regularly. It might be a great idea to review year-to-date reports on what type of ‘waste’ or needs are repeatedly showing. Of course, some ebbs and flows may be cyclical or seasonal.

Look at the New Year with consideration of the anticipated volume of guests and services for the upcoming months. For example, evaluate your existing linen or uniform order. (Linen rental companies are helpful at this stage. As you do not have to worry about tired linens and chef wear that need to be replaced. That’s their/our job not yours to worry about.) This type of assessment will guide decisions on whether replacements or additions are necessary to meet the demands of your clientele.

The hospitality industry is ever-evolving. With trends in table settings and decor constantly changing, stay ahead of the curve by analyzing current and upcoming trends. Whether it’s seasonal variations or popular themes, staying current allows you to offer clients a fresh and on-trend dining experience.

Budgeting and Cost Optimization

We couldn’t discuss preparing for the New Year without mention budget and costs. Of course, this is typically evaluated throughout the year. The budget and costs are typically what drives pretty much all decisions (especially for a smaller restaurant).

Even if you have a small budget, it doesn’t mean you have to skimp on quality or the details. It means you have to find a vendor that will work with you. By having a strategic approach to budgeting, you ensure that you allocate resources efficiently without compromising on a guest’s experience at your establishment.

Revisit Employee Training

Often, training is free. And won’t your budget love you for that?

Tap into a team member’s strength or mentor that is willing to share their tips and experiences. Allow team members to ask questions . Let them feel comfortable to express their personal views on strengths and weaknesses. Make them feel empowered by offering additional training or support as needed.

Counting Down

Meticulous preparation and a great team are the key to a successful year in the hospitality industry. By reflecting on the past, assessing inventory needs, staying attuned to trends, and optimizing budgets and processes, you set the stage for a year of excellence.

See why New York restaurants and New Jersey establishments turn to Bergen Linen for their towels, uniforms, aprons, restaurant tablecloths, and party linen rentals.

Stop wondering about how to prep for the New Year and start doing.  Please call (800) 789-8115 or email info@bergenlinen.com to work with a linen provider that is here to help you succeed.

Holiday Party Planning Checklist

Bergen Linen is here to help you this season with our holiday party planning checklist!

Hosting a memorable party for friends and family is the ultimate way to spread cheer. Of course, corporate and other festive events are just as special! While the idea of planning a celebration can seem daunting, it’s usually because you’re not sure where to start. Fret not! We’ve crafted the ultimate holiday party planning checklist to ensure your event goes off without a hitch, leaving you with more time to enjoy the festivities.

When to Start Planning

Before getting into the actual to-do party planning checklist, let’s take a look at the best practices in regards to timing. When it’s possible, it’s advisable to start planning weeks in advance to ensure a smooth, stress-free experience.  Of course, outside factors or demands can leave you scrambling last minute (not fun!).

Holiday Party Planning Timeline

  • Early Fall (around 2-3 months prior to the event)
    • Determine theme, date, and time
    • Research event spaces
    • Establish general guest count
  • 8-10 Weeks Prior
    • Finalize the date, time and venue
    • Design and send out party invitations
    • Start brainstorming theme, party supplies,  decor, and menu
  • 6-8 Weeks Before
    • Confirm RSVPs (and make any guest count adjustments)
    • Start shopping/placing orders for decor, guest favors, etc.
    • Finish hiring any necessary vendors or service such as catering company, entertainment, videographer, etc.
  • 4-6 Weeks Before
    • Taste test (if you haven’t already) and determine menu
    • Order any remaining specialty items
    • Do a final review of any specific dietary preferences or restrictions
  • 2-4 Weeks Before
    • Confirm arrival times
      • Catering company
      • Set-up crew/committee
      • Videographer and photographer
    • Cross-off any last to-dos
  • 1-2 Weeks Before
    • Follow up with any guests who haven’t RSVP’d
    • Do a final check of all decorations, supplies, and technical equipment
    • Review your day-of-party schedule
  •  Days Before
    • Confirm final numbers with your catering company, venue, and/or rental provider
  •  Party Day
    • Venue set-up
    • Be ready to greet guests

Stress-free Holiday Party Checklist

Depending on the size of your holiday season event, you may want to enlist some extra hands. For larger events, party planning committees will be very helpful. Each committee should have its own lead to keep communication flowing smoothly. This will be extremely useful on the day of the party.

  • Determine Your Budget
    • Your budget will be your guide for everything from party size to activities.
  • Set the Date and Time
    • Choose a date that works for you, your guests, AND is available.
    • Decide on a start and end time for the party.
      • This will most likely also determine your dress code and type of party.
      • If this is a work event, allow ample time for co-workers to prepare.
  • Create the Guest List
    • Compile a list of friends, family, or other guests you’d like to invite.
    • Keep in mind your budget and event capacity.
  • Choose a Theme
    • Decide if you want a specific theme including dress code.
    • Plan decorations, party favors, menu, and party games that align with the chosen theme.
  • Send Invitations
    • Send out invitations well in advance (digital or traditional).
      • Include event details like the date, time, location, dress code, and RSVP information.
  • Plan the Menu:
    • Design a menu that caters to different dietary preferences.
      • If you have a theme, be sure to include some fun menu items.
    • Depending on the type of event, decide between catering, potluck-style, or DIY cooking.
  • Arrange the Bar
    • Plan a selection of beverages, including alcoholic and non-alcoholic option.  Ensure you have enough glassware, ice, and mixers.
    • Set up a designated area for the bar – and decide if a bartender(s) is needed.
  • Decorate the Venue
    • Purchase and/or choose festive decorations that align with your chosen theme.
    • This is the ideal time to place your party linen rental order. Planning a company holiday party; it would be ideal to work in your brand colors and/or logo.
    • Pay attention to lighting, table settings, and other festive touches in your party space.
  • Create a Party Playlist
    • Even if you hire a DJ or band, it is important to decide on a general playlist.
      • Be sure to include a mix of holiday classics and upbeat tunes.
  • Plan Activities and Entertainment
    • Organize games or other fun activities to keep guests engaged.
    • Sign off on contracts for your musical entertainment such as a DJ or band.
    • Look into a photo booth, photograph, or videographer.
    • For work events, you may be including various speakers (internal or specialty). This may also require a podium and audio visual equipment.
  • Set Up a Coat Check
    • In our New York area, a holiday party will need to offer a coat check. (It is also a good time to consider the car valet situation.)
  • Prepare a Backup Plan
    • Crucial in party prep – be ready for unexpected changes in weather or other unforeseen circumstances.
  • Review Last Minute Essentials
    • Review your checklist including: entertainment, party decorations, party support, menu options, technical equipment, etc.
  • Confirm RSVPs
    • Follow up with guests who haven’t responded to the invitations. (You may need to let your venue or catering company know.)
  • Relax and Enjoy Your Party Day
    • If you have a committee or party helpers, meet with them in advance to review those finishing details.
    • Once everything is set up, take a deep breath and enjoy your holiday party fun.

Making the Most of Your Memorable Event

Even with the most party preparation, some details are going to go awry. Whether it be a vendor arriving late or bad weather, you have to be very to go with the flow. Adapting is not easy, but preparing mentally ahead of time can help.

And with whatever type of holiday party you are planning, we always suggest begin researching early. By looking at ideas, you may find inspiration leads to quicker decisions pertaining to themes, venues, entertainment, and more.

With this comprehensive holiday party planning checklist in hand, you’re well on your way to hosting a festive and stress-free event! And if you need party linens, place your order today. A Bergen Linen team member is here to walk you through your options.

Waist Apron : November Spotlight

Spotlight on the restaurant waist apron – one may say the perfect apron.

Waist aprons are ideal for many restaurants and catering venues. Due to their versatility, this kitchen and server essential is ideal for so many reasons.

These durable aprons shield uniforms and chef wear from stains, spills, and other kitchen mishaps. In addition, they contribute to a well-polished and professional appearance; this is beneficial to both front-of-house and back-of-house teams.

Request a quote today.

The Mighty Waist Apron

With various styles and colors available, these waist aprons provide an opportunity for branding and cohesion to further compliment your restaurant’s aesthetic.

Additionally, the optional pockets serve as convenient storage for bar mops, pens, order pads, and more. 

Quick Facts

  • Range from 11” to 34” long
  • Practical secure waist ties
  • Typically polyester or a cotton blend
  • Quality stitching for durability
  • With or without pockets available

In the hospitality industry, restaurant aprons are indispensable in the culinary world. As you may have guessed, waist aprons start fittingly…at the waist*. While they do not offer any upper body coverage, this style is still very popular in many dining spaces. Of course, Bergen Linen offers a wide range of aprons, server wear, and chef uniforms as well. 

*Medium and longer waist apron styles (also called bistro aprons) are often worn by chefs. While maintain their status with their chef coat, they can protect their pants from splash

So we rest our case. Like the traditional apron, a waist apron stands as an unsung hero in the realm of culinary attire, seamlessly marrying practicality with style. Whether worn by chefs, servers, or bartenders, this quintessential garment not only safeguards uniforms from the inevitable challenges of a dynamic kitchen but also adds to a more uniform team look . 
 
Bergen Linen is your one-stop shop for your restaurant or venue’s linens including: tablecloths, napkins, party accents, aprons, bar mops, restaurant uniforms and more. Running a businessman means tending to a lot of details. That’s why it is important to choose a vendor that works for you. Our goal is to answer your questions, showcase helpful products and provide reliable service.
Interested in a waist apron or other linen services? Shop our products today.